CUSTOMER CARE

In Driftlove all items are handmade with care, I use high quality materials and natural products. One-of-a-kind items are specified in description and available for shipment immediately. I strive to fulfill your order in a timely manner.  

Made to order items may take up to 2 weeks to be prepared for shipment depending on its specification and on stock of natural items that I search for in nature and can not be produced by human.  I ask that all customers be aware of this production window.

Whether you are looking for a perfect gift or searching for your new favorite piece of adornment feel free to reach out and I'll be happy to answer all your inquires. 

PRIVACY & SAFETY

This privacy statement demonstrates our commitment to ensure your right to privacy is protected. This statement outlines our practices for handling personal information. We comply with the principles of the General Data Protection Regulation when dealing with all data received from website visitors and our customers.

Any changes to this policy will be updated on this page.

Transaction Privacy

It is understood that privacy shall be maintained. The same key principles governing standard transactions shall apply to e-commerce. All information transferred by the user/member to the company is confidential and the company has taken all necessary measures so that it is used to the extent necessary to provide services. The company shall not disclose customer or transaction data, unless you have provided a written authorization or if such is mandated by a court order or a decision by any other public authority. In case where the company uses third parties to support its systems, it shall make sure privacy is secured. You may request any data kept about you, as well as their correction in case you are able to establish the existence of an error. For your safety, you should also treat all information provided through the service as confidential and private and not proceed to their disclosure to third parties.

Transaction Safety

The company acknowledges the significance of Your Personal Data Safety, as well as that of your online transactions and takes all necessary measures to ensure maximum security. All information of the company e-shop safety is achieved as follows: User ID to identify you, your e-mail and password are used, which, when entered, grant you access to your personal data in absolute safety. You have the option to change your Password and E-mail whenever you wish. The only person having access to your data is you through these codes and you are solely responsible for maintain secrecy and privacy against third parties. In case of loss or leak, you should promptly notify us, otherwise the company e-shop shall not be held liable for unauthorized use of the password. We recommend, for safety reasons, you regularly change your password and avoid using the same and easily detected codes (e.g. date of birth). Moreover, we recommend you use not only letters and numbers, but symbols as well to create a password. Payment using a vcredit/debit card or PayPal is an absolutely safe payment method for our customers. The company shall never become aware of your card or account information. 

WHOLESALE INQUIRIES

Are you a shop or gallery owner looking for new business partners? Send me a message and we see if our boats sail the same direction.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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